Incident - pe2-akl1 lockup - 25/06
Network element and associated services have remained stable since manual intervention.
If you are experiencing issues with your service, please reach out to our team for further assistance.
Device restart has been completed and engineers are monitoring to ensure service restoration.
We have been alerted to a process lockup on network element pe2-akl1, causing potential interruption to service or suboptimal routing for customers connected via this device.
Engineers have concluded a restart of the device is necessary, which may cause a brief interruption to directly connected and singlehomed equipment for approximately 5-10 minutes.
We apologise for the inconvenience, and will post updates once completed and restored to normal operation.
1 berörda tjänster:
- Services / Cloud Servers